Booking an appointment
An explanation of reception triage
When you telephone the surgery to book an appointment, our Receptionists will ask you the reason you want the appointment.
To help you make the correct appointment we need to know a little more about why you need the appointment. This is because the Receptionist has a number of alternative types of appointments available and we need to offer you the most appropriate appointment to deal with your problem.
The most appropriate appointment may be with a GP for example, or perhaps with another member of our Practice Team i.e. Physiotherapist, Pharmacist, Nurse etc.
In this way, on the occasions when you really do need to see a GP, there is more likely to be a free appointment for you.
Please be assured that whatever you tell or say to the Receptionist will be treated in the strictest of confidence.